Dear our Jotter Mobile customers,
Back in December 2017, we shared an important update on your school mobile app saying that because Apple changed some of their rules, we had to build a new Jotter Mobile app which holds all schools who are subscribed to our mobile service.
The new School Jotter container app is now live on both Android and iOS. To download it, search for "School Jotter" in the app store and then select your school from within the app. Once the school has been selected by the user, the app will adapt to then match the branding and theme of your school - effectively looking like your existing standalone app.
All our customers who have been using the standalone app can do so until the end of May 2018.
If you don't download the new app, you will receive a notification that your app will soon be out of date. In the links section, you will be provided a transfer guide and links to the apps in the App Store and Google Play Store.
So all users of your app including parents will be notified via the in-app notification.
Starting 1st June 2018, your current standalone app will be blocked and you will be directed to download and use the new School Jotter app.
Everything will stay in place - logos, design, content, etc and you can administer the app the same way you have done so far.
The only difference is that you need to download the new School Jotter app and select your school from the list.
Thank you for your understanding. If you have any questions please contact us at firstname.lastname@example.org.